Counseling Services

Make an Appointment
To make an appointment with BW Counseling Services, please call (440) 826-2180.

BW Counseling Services provides 24/7 access to a crisis counselor. For support or crisis intervention please call 440-260-4399

For life threatening emergencies, call 911 for immediate help or go to nearest hospital emergency room.            

National Suicide and Crisis Lifeline - Call/Text 988

Make an Appointment

To make an appointment with BW Counseling Services, please call (440) 826-2180.

There is no charge to students for individual counseling, group workshops or urgent services. A $25 fee per session is charged for psychiatry services.

Counseling Services' Ongoing Workshops

Hotlines / Helplines

BW Counseling Services

(440) 826-2180

BW Safety and Security

(440) 826-2000

24/7 Crisis Counselors


Berea Police

(440) 234-1234 - Ask to speak with a Detective

Emergency Information for Sexual Assault

24-Hour Services

National Suicide Prevention LIFELINE - Free and Confidential 24hrs/day

(800) 273-TALK (8255)


TimelyCare is a supplement to mental health services available through BW Counseling Services and provides access to 24/7/365 mental telehealth care from anywhere in the United States, with no cost at the time of visit.

Whether you're feeling anxious, overwhelmed or depressed you will be able to talk to a licensed provider from your smartphone or any web-enabled device. Licensed providers are available to offer mental health support via phone or secure video visits. Below are a few FAQs about TimelyCare

Q. How can students access TimelyCare?

A. Students can go to to register with their name on BW record and university email address. Students can then have visits from any web-enabled device – smartphone, tablet, laptop, or desktop. TimelyCare is available from anywhere in the United States.

Q. Who can use TimelyCare?

A. Any enrolled Baldwin Wallace University student.

Q. What services are available?

A. There are three services available:

Medical: on-demand access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more

TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime

Scheduled Counseling: scheduled options to speak to a licensed counselor

Q. How much does a visit cost?

A. There is no visit cost for enrolled Baldwin Wallace University students.

Sexual Assault Specialized Services

BW students have access to the Cleveland Rape Crisis Center (CRCC) - a comprehensive counseling and advocacy services at all of their various sites throughout Northeast Ohio.

CRCC has informed us that they will provide free bus passes and other transportation assistance to BW students to ease the financial burden of traveling to appointments.

Sexual Assault/Rape Hotlines/Numbers/Resources- Local/State

Our Services:

  • Short Term Individual Therapy
  • Group Therapy / Group Workshops
  • Screenings for depression, anxiety, eating disorders, and alcohol
  • Outreach Workshops
  • Consultation with students or staff about mental health issues
  • *Please note: BW Counseling Services are intended to be shorter term treatment, generally up to ten sessions per academic year with the ability to refer out to the community when need arises.

Commonly Discussed Issues in Counseling:

  • Short Term Individual Therapy
  • Adjusting to college
  • Anxiety and stress reduction
  • Time management
  • Academics
  • Decision-making skills
  • Eating/Weight
  • Sexual assault
  • Depression
  • Relationships/Family
  • Health
  • Drug and alcohol issues
  • Conflict management
  • Culture and Identity
  • Anything that concerns you