TimelyCare is a supplement to mental health services available through BW Counseling Services and provides access to 24/7/365 mental telehealth care from anywhere in the United States, with no cost at the time of visit.
Whether you're feeling anxious, overwhelmed or depressed you will be able to talk to a licensed provider from your smartphone or any web-enabled device. Licensed providers are available to offer mental health support via phone or secure video visits. Below are a few FAQs about TimelyCare
Q. How can students access TimelyCare?
A. Students can go to https://timelycare.com/baldwinwallace to register with their name on BW record and university email address. Students can then have visits from any web-enabled device – smartphone, tablet, laptop, or desktop. TimelyCare is available from anywhere in the United States.
Q. Who can use TimelyCare?
A. Any enrolled Baldwin Wallace University student.
Q. What services are available?
A. There are three services available:
Medical: on-demand access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more
TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime
Scheduled Counseling: scheduled options to speak to a licensed counselor
Q. How much does a visit cost?
A. There is no visit cost for enrolled Baldwin Wallace University students.