Bursar/Cashier's Office

 

About Us

A bursar’s office is the department within an educational institution, usually a college or university, that is responsible for managing student accounts and administrative matters related to tuition and fees.

The Baldwin Wallace Bursar’s Office manages campus-wide billing, collection of tuition and fees, payment plan administration, refunds, 1098-T forms, student debt counseling, Federal Perkins Loans, certification of veteran and military students who receive education benefits, as well as institutional loan administration.

Cashier's Window Hours (Fall/Spring):

Monday to Thursday - 8:30am to 4:30pm
Friday - 8:30am to 2:30pm
Saturday and Sunday - CLOSED

Mailing Address:

Baldwin Wallace University
ATTN: Bursar/Cashier's Office
275 Eastland Road
Berea, OH 44017

Campus Location:

First Floor, Bonds Hall

2025-2026 Tuition Due Dates

Fall 2025 is due in full by 08/15/25*
Spring 2026 is due in full by 12/12/25*
Summer 2026 is due in full by 05/29/26*

*If enrolled in a payment plan, the published due date no longer applies. Payment plan installments are automatically withdrawn on the 1st of every month and your balance will be considered current. Visit the BW Payment Portal to self enroll in a payment plan or see below for further details.

 

View Your Tuition Statement Online

Tuition statements are only available online in the BW Payment Portal. Students can access the portal using their BW email address and password. Students may grant access to the payment portal by giving authorized user status to those assisting with their tuition payments. Please refer to the Authorized User Quick Guide for step-by-step instructions on how to add an authorized user to your account.

 

How to Pay Your Bill

Online

The BW Payment Portal is the one-stop-shop for managing your account balance online.
> Student Access
> Authorized User Access

On the portal you can view your real-time account balance, generate and print balance statements, make a one-time payment, enroll in a payment plan, and set up an ACH "eRefund" preference.

The online payment system provides flexibility and ensures quick, secure transactions. The BW Bursar's Office encourages students and families to make payments online whenever possible. Doing so will allow you to benefit from faster payment processing, faster hold removal, and real-time updates to your account balance. Please note that all online debit or credit card payments are subject to a 2.95% surcharge. There is NO FEE for online ACH electronic check payments.

In Person

Cash, check, money order, cards (Visa/MC/Discover), and Virtual Wallet are accepted in person at the Cashier's Window on the first floor of Bonds Hall.

Payments made in person with a debit or credit card will be assessed a 2.55% surcharge. There is NO FEE for payments made in person via check, cash, or money order.

Cashier Window Hours (Fall/Spring):
Monday to Thursday - 8:30am to 4:30pm
Friday - 8:30am to 2:30pm
Saturday and Sunday - CLOSED

Outside of scheduled hours, payments can be made online in the BW Payment Portal, dropped off in one of two night deposit slots (one inside Bonds Hall by the Cashier Window, and one outside Bonds Hall near the Center St. entrance). Envelopes are provided near each slot.

Mail

Checks, including 529 payments, or money orders can be mailed to BW. We do not recommend mailing cash. Checks and other items can be made payable to "Baldwin Wallace University." At this time, we do not accept ACH payments from 529 plans.

**Student name and ID number must be included with any mailed payments**

Payments can be mailed to:
Baldwin Wallace University
ATTN: Bursar/Cashier's Office
275 Eastland Road
Berea, OH 44017

For International Students

Baldwin Wallace has partnered with TransferMate to provide a streamlined payment option for international students. TransferMate allows international students to pay their tuition and fees using currency from nearly any country.

Log into your student account via the BW Payment Portal and select the "Make Payment" tab. Then, select "TransferMate" from the payment method drop-down menu and follow the system prompts.

Watch this video for a quick demo!

 

Payment Plans

Payment plan enrollment must be done online in the BW Payment Portal by either the student or an authorized user. Once logged in, please navigate to "Payment Plans" > "Enroll Now." For additional assistance, please review the Payment Plan Enrollment Quick Guide.

See below for a list of common payment plan questions.

  • What fees are associated with the payment plan?

    BW does not charge interest on amounts enrolled in payments plans. Student accounts that are enrolled in a plan will not be assessed finance charges (late fees).

    BW charges the following fees in association with payment plans:
    $35 Enrollment Fee ← one-time fee due at the time of payment plan enrollment
    $20 Late Payment Fee ← charged for late payment installments

    Rejected/returned payments are subject to a $30 NSF Fee (and removal from the plan if re-payment is not made within 5 business days). Students and authorized users are notified by email from the Cashier's Office and TouchNet (the BW Payment Portal) when a payment has been rejected (or the payment attempt failed processing).

    While the Bursar's Office will send email notifications for failed/rejected payments, it is ultimately the responsibility of the student and/or their authorized user(s) to monitor the student's account regularly to make sure that auto-payments are posting successfully and to correct any failed payment attempts immediately.

  • What if I enroll in a payment plan after the first installment is due?

    Enrollment in the plan after the first due date, but before the deadline, is considered "late enrollment". There is no penalty for late enrollment; however, all missed installments, and the  $35 Enrollment Fee, must be paid at the time of plan enrollment.

    Example 1: If enrolling in the fall plan on 08/15 you will have missed the 08/01 installment. Payment of the Enrollment Fee as well as the 08/01 installment are required upon enrollment. The system will automatically calculate this amount for you.

    Example 2: If enrolling in the fall payment plan on 09/05, you will have missed the 08/01 and 09/01 installments. Payment of the Enrollment Fee and the 08/01 and 09/01 installments are required upon enrollment. The system will automatically calculate this amount for you.

  • What kind of payment plans are offered by BW?

    For the 2025-2026 school year, BW offers the following payment plans.

    Fall/Spring:
    Four Month Plan - August to November (Fall), January to April (Spring).
    Five Month Plan - August to December (Fall), January to May (Spring)
    Summer:
    Three Month Plan - May to July

    The Bursar's Office is not able to accommodate custom payment plan arrangements.

    All payment plan installments are due on the 1st of each month. Installment due dates cannot be changed.

  • When are installments due?

    All payment plan installments are due on the 1st of each month. Installment due dates cannot be changed.

  • How are installments paid?

    Payment plan installments are completed electronically via auto-pay. You may associate your payment plan with a credit card, debit card, or bank account via electronic check. There is a 2.95% surcharge for any credit or debit card transactions. This fee will be applied at the time the payments are processed. There is NO FEE for electronic checks.

    All payment plan installments are due on the 1st of each month. Installment due dates cannot be changed.

  • What if I enroll in a payment plan, but my charges or financial aid change?

    Payment plan installment amounts are subject to change. Should there be a change to the semester account balance after enrolling in the plan, the remaining installment amounts will be adjusted to reflect the change.

    Changes to your balance could result from:
    - Late scholarships
    - Late or delayed FAFSA processing
    - One-time payments made to the account outside of the payment plan
    - Adjustments to your financial aid package
    - Private lessons or other programs that students sign up for
    - Parking fines
    - Library fines
    - Book fees
    - Schedule changes (such as moving from part-time to full-time)

    The BW Payment Portal will notify students via email when a change in the amount of their payment plan installments occurs. Students and authorized users have access to real-time account balance information on the BW Payment Portal under "My Account" > "Account Activity" > [TERM].

  • What are the enrollment deadlines?

    Plan enrollment opens each semester when the first tuition statement is made available online in the BW Payment Portal. Students are sent an email from the Bursar's Office when statements are made available.

    Enrollment Deadlines (enrollment beyond these dates is not permitted):
    Fall Four Month Plan: 10/31/25
    Fall Five Month Plan: 11/30/25

    Spring Four Month Plan: 03/31/26
    Spring Five Month Plan: 04/30/26

    Summer Three Month Plan: 06/30/26

    If enrolling in a payment plan after the first installment is due, the $35 Enrollment Fee and all prior installments will be due at the time of plan enrollment. The system will calculate these amounts automatically at that time.

  • I enrolled in a payment plan. Will it automatically renew for the next semester?

    Payment plans require enrollment every semester that a student wishes to utilize one. Plans do not roll over from one semester to the next. Enrollment must be done online in the BW Payment Portal by either the student or an authorized user.

    The $35 Enrollment Fee is charged each semester that a payment plan is utilized. Any balance on a prior payment plan must be paid in full before enrolling in a new payment plan.

  • Under the payment plan section of the Payment Portal, I do not see the option to "Enroll Now."

    If you do not have the option to "Enroll Now" in a payment plan, it could be due to a couple of things.

    Prior Term Balances:
    To make a payment toward a prior term, please log into the BW Payment Portal. Select "Make Payment" and then "Pay By Term." Click the "Add" button next to any prior term balances listed there and click "Continue" to checkout as normal.

    This will tell the system to apply those payments specifically to the associated terms thus releasing the hold. It may take the system roughly 24hrs to update before the option to "Enroll Now" in a payment plan becomes available again.

    Please also note that any active payment plans must be paid in full prior to enrolling in the next semester's payment plan.

    Amount due is less than $100:
    The BW Payment Portal will not allow amounts less than $100 to be enrolled in a payment plan.

    You do not have any current term charges:
    If you registered recently, you may not have any charges posted in the system. Please wait for your billing to be completed and for charges to have posted before attempting to enroll in a payment plan. The system will not allow enrollment into a payment plan with a $0.00 balance.

  • Can I have more than one payment plan active at the same time?

    Only one payment plan can be active at a time per student account and the current term's payment plan must be completed before enrolling in the upcoming term's payment plan.

    If more than one person would like to participate in a payment plan on a student's account, we recommend adding both individuals as authorized users and then enrolling in a payment plan with an even number of payments. Payment can be split between the parties by changing "preferred" payment methods in between installments.

Employer Tuition Reimbursement

Some employers may offer tuition assistance or reimbursement to their employees. These programs usually require students to enroll in coursework, pay tuition as normal, and then wait to be reimbursed per their employer's policies at the end of the term or upon successful course completion.

Baldwin Wallace can defer your tuition obligation so that you can pay the amount with your reimbursement check. This is referred to as the "Tuition Reimbursement Payment Program" or TRPP.

If your employer offers a tuition reimbursement program and you would like to participate in TRPP, please complete the form below and return it to the Bursar's Office in person or via email.

 
    TRPP Forms

Refunds and Credit Balances

Sometimes, the combination of payments and financial aid on a student’s account creates an overpayment, resulting in a credit balance. BW issues credit balances as refunds directly to the student. Some students borrow more financial aid than necessary in order to generate a refund that can be used toward books, off-campus housing, groceries, or other indirect costs associated with attending a university.

The first refund cycle at the beginning of each term will not occur until after financial aid has officially disbursed and typically not until after classes have started. After that, refunds will be issued continuously on a rolling basis. Refunds are processed weekly on Thursdays.

Students and/or authorized users are strongly encouraged to set up an "eRefund" preference in the BW Payment Portal to receive refunds as ACH direct deposits. This method ensures that you receive your refund in a timely, secure manner. If you have not already done so, you can set up an eRefund preference online by logging into the BW Payment Portal and navigating to "Refunds" > "Set up a new account." An eRefund preference must be set up prior to the refund being issued. Student accounts with a credit balance and no eRefund preference will have their refunds issued as physical checks to the most recent address on file. BW cannot direct deposit a refund that has already been issued as a physical check.

Credit balances resulting from non-federal financial aid sources will first be used to cover any outstanding prior term balances before being issued as refunds.

Important Information for Parent PLUS Loan borrowers:
The only exception to the standard refund processes are credit balances resulting from Federal Direct Parent PLUS Loans. On the loan application, parents are asked whether or not they want any potential credit balance from the loan refunded to them (the borrower) or to their student. If the borrower selected for the credit balance to be refunded to the borrower, BW will issue the refund for those excess PLUS funds as a physical check made payable to the loan borrower. It will be mailed to the address on file.

BW does not offer a direct deposit option for Federal Direct Parent PLUS Loan refunds issued to the borrower. These refunds will always be issued as physical checks. BW is beholden to the instructions provided to us on your loan application. The refund preference selected on the loan application cannot be altered after the application is completed and approved.

Additional Information

Quick Guides

How to Add an Authorized User to the BW Payment Portal

How to Enroll in a Payment Plan

How to Find and Interpret your Billing Statement (Coming Soon)

How to Set an eRefund Preference (Coming Soon)

How to Make a One-Time Payment (Coming Soon)

 

Contact Us:

Email: cashier@bw.edu                
Phone: 440-826-2906                   
Location: First Floor, Bonds Hall