Student FAQs

  • My LOA was sent to my instructors. How do I schedule for the Alternative Testing Room?

    A detailed walk-through can be found on the How to Schedule page or through the video tutorial link below.

    In order to request a test you must:

    • register with the Office of Accessible Education (OAE)
    • have an active Letter of Accommodation (LOA) that was sent to your instructors this semester
    • discuss your testing accommodations with your instructor
    • have the testing agreement completed by your instructor
    • Schedule at least five business days in advance

    Video Tutorial on Scheduling Tests

  • Where is the Alternative Testing Room? What do I need to bring? What time should I arrive?

    Where is the Alternative Testing room?

    The Alternative Testing room is on the top floor of Ritter Library (57 E. Bagley Road). Check in at the CASA reception desk when you arrive.

    What do I need to bring?

    This can vary depending on the test. Speak with your instructor about what materials are necessary. Typically, you'll need a few pencils, a calculator, a computer charger, and your water bottle. The Alternative Testing Room does not provide supplies for students.

    What time should I arrive?

    Please arrive ten minutes before your scheduled start time. You need to have plenty of time to check-in, use the restroom, put your personal belongings in a locker, and get instructions from your proctor before your test begins. If you arrive late, you will forfeit some of your allotted testing time.

  • What are the rules? Am I allowed to use the bathroom during my test? Can I bring gum?

    Take time to review the Alternative Testing policies. All students must adhere to these policies when using the Alternative Testing room. If you have any questions, please email alternativetesting@bw.edu.

  • I'm logged in to AIM but cannot schedule my exam.

    There may be a few reasons why you cannot schedule your exam:

    1. You have not requested your LOA be sent to your instructors: To request your LOA be sent to your instructors, follow instructions on submitting LOA requests provided by the Office of Accessible Education (OAE).
    2. Your LOA was sent to the instructors, but you have not spoken with them about using the Alternative Testing Room or they have not completed the Alternative Testing Form: To remedy this, speak with your instructor to determine if using the testing room is appropriate for the course. If so, instructors must complete the Alternative Testing Form before you can complete test requests. Once the testing form is complete and submitted by your instructor, you should be able to see the course listed and can submit an exam request. If you are having difficulties, please contact disability@bw.edu.
    3. You are within the 5-business day window: All tests must be scheduled 5-business days in advance . If you're within the 5-business day window, the system will not allow you to schedule your test. For last minute test requests, please email alternativetesting@bw.edu with the following details: Your name, the course number, the instructor, the date of the exam, and start time of the exam. We will determine if a proctor is available at that time but cannot guarantee last minute test requests.

    If you still cannot schedule your test after trying the above solutions, please visit the top floor of Ritter Library or email us at alternativetesting@bw.edu for more assistance.

  • When I go to schedule my exam, I do not see my course listed in the options.

    There could be two reasons why you cannot see your course listed in AIM:

    1. You have not requested your LOA be sent to your instructors: To request your LOA be sent to your instructors, follow instructions on submitting LOA requests provided by the Office of Accessible Education (OAE).
    2. Your LOA was sent to the instructors, but you have not spoken with them about using the Alternative Testing Room or they have not completed the Alternative Testing Form: To remedy this, speak with your instructor to determine if using the testing room is appropriate for the course. If so, instructors must complete the Alternative Testing Form before you can complete test requests. Once they complete the testing form is complete and submitted by your instructor. Once the testing form is complete and submitted by your instructor, you should be able to see the course listed and can submit an exam request. If you are having difficulties, please contact disability@bw.edu.

  • I scheduled my exam, but my extended time now overlaps with another class. What do I do?

    You are required to take your exam during the same time as the rest of the class. The only exception to this rule is if the extended time overlaps with another class.

    If your extended testing time will overlaps into another course's start time, you should schedule the exam earlier to avoid the conflict. Likewise, if your extended testing time overlaps into another course’s end time, you should schedule the exam later to avoid the conflict. If multiple classes conflict with your extended testing time, speak with your instructor about an appropriate time to complete the exam based on your schedule.

  • My class meets after the Alternative Testing Room hours of operation. What should I do?

    All exams must be scheduled within the Alternative Testing Room business hours. If your exam occurs outside of the below times, speak with your instructor about making alternative arrangements.

    Fall semester / Spring semester:

    • Monday 8:30 am - 5:00 pm
    • Tuesday 8:30 am - 5:00 pm
    • Wednesday 8:30 am - 5:00 pm
    • Thursday 8:30 am - 5:00 pm
    • Friday 8:30 am - 3:00 pm

    Summer semester:

    • Monday 8:00 am - 4:30 pm
    • Tuesday 8:00 am - 4:30 pm
    • Wednesday 8:00 am - 4:30 pm
    • Thursday 8:00 am - 4:30 pm
    • Friday 8:00am - 12:00 pm

  • My exam was moved to a later date, but I already scheduled it in AIM. What should I do?

    Log into AIM and reschedule your test. To reschedule your test, follow the steps or video below:

    1. Log in to AIM.
    2. On the "Overview page", select "Alternative Testing" on the left side of the screen
    3. Under "Upcoming Exam Requests for the Current Term", select "Modify Request" next to the exam you'd like to change
    4. Enter the new details for the exam and select "Update Exam Request"

    HOW TO RESCHEDULE VIDEO *coming soon*

    Please note: If your new exam date is within the 5-business day window, you will be unable to change the exam in AIM. If this occurs, please contact alternativetesting@bw.edu to explain that your scheduled test was pushed to a later date.

  • I can't schedule my test in AIM because my instructor completed the Testing Form late. What should I do?

    Email our team at alternativetesting@bw.edu with the following information:

    • Your full name
    • The full course number for the class (ex: HIS-151-s01)
    • The instructor for the class
    • Date of your exam request
    • Start time of your exam request

  • I'm not sure what materials I need for my test.

    You need to speak with your instructor directly to clarify the test instructions and what materials you need to bring to the exam.

  • Who will be proctoring my exam? How do I contact them?

    Visit the Meet the Team page to see the members of the Alternative Testing team. We may look familiar because we are also part of the Center for Academic Success & Achievement (CASA)!

    Contact your alternative testing room proctors by email at alternativetesting@bw.edu

What is the difference between

Office of Accessible Education (OAE) and Alternative Testing?

Office of Accessible Education (OAE)

The Office of Accessible Education (OAE) collaborates with students, faculty, and staff to help create equitable, inclusive educational environments for qualified students with disabilities. Accessible Education works to address educational barriers by providing access to reasonable accommodations, services and resources while maintaining the rigorous academic standards and integrity of Baldwin Wallace University. They engage in outreach across campus to ensure a more accessible and welcoming environment for people with varying disabilities. OAE can assist with questions regarding:

  • Academic Accommodations
  • Accessible Housing
  • How to register with the Office of Accessible Education (OAE)
  • How to request a Letter of Accommodation (LOA)
  • Concussion Management
  • Service Animals*

*Emotional Support Animal questions should be directed to Residence Life (reslife@bw.edu)

Email Office of Accessible Education

Alternative Testing

The Alternative Testing team proctors tests on behalf of faculty and provides students, approved by the Office of Accessible Education, a reduced distraction testing space in Ritter Library to complete their quizzes and tests. We follow proctoring guidelines outlined by faculty members and adhere to each student’s approved accommodations. Alternative Testing staff can assist with questions regarding:

  • Using the Alternative Testing room for exams, tests, and quizzes
  • Troubleshooting scheduling conflicts
  • Testing room policies and procedures
  • Faculty Alternative Testing forms
  • Student Exam Requests
  • Submitting exam materials

Email Alternative Testing